This module was developed primarily with a view to improving the processes of broadly understood sales – not only within the automation of sales force work, but also in the area of service personalization, anticipating customer needs or establishing long-term business relationships. Dynamics 365 Sales is a powerful tool thanks to which a company can more easily build lasting relationships with clients (both existing and new), and allows sellers to make decisions based on reliable, specific data, thereby increasing the efficiency of the entire sales process and shortening it.
Capabilities of Dynamics 365 Sales
The most importan benefits of using Dynamics 365 Sales are:
Better understanding clients ’needs and strengthening relationships with them resulting from relevant, personalized interactions
Insight into the business processes of the enterprise, abillity to adapt to the needs of the company and more effectively finalize transactions with clients
Analysis of information about the company published by clients in social media
Simplification of the sales process resulting from shortening the time of conclusion of the transaction and the use of analyzes of consumer needs and precise determination of sales opportunities in relation to individual customers
The ability to set sell goals and monitor their results, which allows you to respond to any deviations from the adopted assumptions on ongoing basis
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Who is Dynamics 365 Sales for?
Dynamics 365 Sales is a great solution for companies that sell their products or services. One of the most important advantages of the for Sales module is the ability to monitor customer relationships and manage transactions regardless the type of device used (computer, telephone, tablet) or Internet access (offline work is possible). Thanks to access to data collected and processed in real time, it is possible to create forecasts to improve the business results of the company, and use of secure cloud solutions ensures that key company data is effectively protected against unauthorized access.